1. Where purchases are made
TopHub itself does not sell subscriptions. Access is included with paid MCG Hub memberships and other Top1Per products purchased through our payment partner.
2. Refunds
Refund eligibility follows the policy of the product you purchased, as shown at checkout. Requests must be raised with the Top1Per team through the Help Centre.
3. Effect of refunds and cancellations on access
When a purchase is refunded, cancelled or charged back, the corresponding TopHub application access is withdrawn automatically. Continued use after a refund is not permitted.
4. Expiry and renewal
Application access is time-bound and mirrors your membership period. When a membership expires, access pauses; renewing restores it without losing your saved apps or history.
5. Disputes
If you believe access was withdrawn in error, contact the Help Centre with your order reference and we will review the membership record.