1. Data we collect
Account data: your name, email address, phone number and profile details you choose to add.
Membership data: the product purchased, order reference, membership status and expiry supplied by our payment partner (TagMango) or by you during manual verification.
Usage data: which applications you open, when, and basic security metadata such as IP address and browser user agent, used for audit and abuse prevention.
2. What we never store
We never store card numbers, CVV codes, UPI PINs, bank credentials, one-time passwords or your passwords in readable form. Payments are handled entirely by our payment partner.
3. Why we process your data
To verify that you hold a valid paid membership and to grant or withdraw application access accordingly.
To secure the platform: detecting credential sharing, fraud and unauthorised access through audit logs.
To support you, and to send service messages such as activation, expiry and platform announcements.
4. Sharing
We share the minimum necessary data with our infrastructure providers (hosting, database, email) and with the payment partner that confirms your membership. We do not sell your personal data.
When you open a connected application, we pass only a short-lived access token identifying your entitlement — not your payment data.
5. Retention
Account and membership records are retained while your account exists and for a limited period afterwards to meet tax, accounting and dispute-resolution obligations. Security audit logs are retained on a rolling basis.
6. Your rights
You can access and correct your profile inside TopHub, and request export or deletion of your account data through the Help Centre. Deleting your account ends your access to the connected applications.
7. Contact
Privacy questions can be raised through the TopHub Help Centre.